Job Description
- Responsible for managing and optimizing selected product category at our website, Shopee and Lazada.
- Driving the product category’s sales and growth, as well as maintaining online product range.
- Liaise with procurement team and brand supplier to obtain new arrivals and promotional deals.
- Assist in launching promotional campaigns, including setting promo code, briefing designer on marketing materials ie web banners, social media posts.
- Monitor competitor’s marketing strategy and study market trend.

Requirements
- Team player, energetic, able to multitask and work independently.
- Experience in managing online store will be given priority.
- Knowledge in IT products and IT retail industry is an added advantage.
- Fresh grad or junior executives are encouraged to apply.

Key Responsibilities
-Oversee and monitor the daily retail operations of outlets.
-Provide support for stock counts, exhibitions, marketing events, and new outlet openings.
-Conduct internal operational audits and recommend process improvements to improve efficiency and compliance.
-Carry out investigations and special assignments on operational matters when needed.
-Support the development and implementation of operational policies, procedures, and guidelines.

Requirements:
-Independent, resourceful, and trustworthy with strong integrity.
-Minimum 2 years of working experience in a related field.
-Able to prioritize, multitask, and work independently in a fast-paced environment.
-Organized, goal-driven, and a good team player.
-Proficient in Microsoft Excel and Word.
-Fresh graduates with strong interest are encouraged to apply.
-Only shortlisted candidates will be contacted.

Job Description

• Proactively follow up on leads from website, WhatsApp, marketplaces, social media and marketing campaigns
• Make outbound calls and messages to convert inquiries into confirmed sales
• Build and manage a sales pipeline using CRM tools
• Explain product features, benefits, pricing, and promotions clearly
• Achieve monthly sales targets and KPIs (lead response time, follow-up consistency)
• Upsell and cross-sell relevant products to increase order value
• Revive inactive or past customer leads through structured follow-ups
• Maintain accurate records of customer interactions and opportunities in system
• Coordinate with procurement/fulfillment team to ensure smooth order fulfillment

Requirements

• Minimum SPM / Diploma in Business, Marketing or related field
• At least 1 year experience in telesales or digital sales (Fresh graduates with strong sales drive are encouraged to apply)
• Comfortable making outbound calls and persistent follow-ups
• Strong communication and negotiation skills
• Target-driven and self-motivated and resilient to rejection
• Basic proficient skills in Excel, CRM systems, WhatsApp
• Communicate well in Bahasa Malaysia and English (Mandarin is an advantage)
• Knowledge in IT products and IT retail industry is an added advantage

• To negotiate and procure the best deal – balancing price, quality and after sales services.
  
• To maintain proper product mix to maximise sales and profit.
  
• To negotiate and provide attractive marketing deals and promos, within deadlines.
  
• To participate in events such as carnival sales, fairs & anniversaries, when required.
• To work closely with internal and external stakeholders, such as, suppliers, retail’s person-in-charged, marketing team, logistic team etc.
  
• To conduct market/outlet visit for better understanding of market trends and propose ideas for improvement.
  
• To work with team members and Procurement Managers to complete duties as required.
  
• Enthusiastic and eager to learn IT products.
  
• Able to prioritize, multi-task and handle task independently.
  
• Goal oriented, organized team player.
  
• Computer literate with good knowledge in Microsoft Excel and ERP system.
  
• Fresh graduates are encouraged to apply. Officer positions are available for fresh grad or candidates with no procurement experiment.

• With warehouse experience, computer knowledge & GDL will be an added advantage.
• Basic + Allowance +OT + Bonus
• Full Time Malaysian only
• Age below 45 years old
• Puchong Kinrara, near Alam Sutera LRT Station