Maximum 7 working days. However, we usually ship out the order within 3 working days just in case we need to transfer the product from warehouse or other outlets.
Yes, please email to us at firstname.lastname@example.org upon purchase. We will attach the invoice when we ship out the product.
Kindly drop us an email to us at email@example.com and we will try our best to source it for you.
Yes However, cancellation is only applicable if the order has not been shipped out. If cancellation is requested after we have shipped out the order, customer needs to bear the cost of delivering back the product back to us. Kindly drop us an email to us at firstname.lastname@example.org or call us at 03-80800930 for order cancellation request **Cancellation request by customer will be subjected to 5% transaction charges or RM 20 Minimum transaction charges (*which ever higher) that will be deducted from the refund amount.
Yes. It's only applicable if the order has not been shipped.
Yes. Kindly drop us an email to us at email@example.com or call us at 03-80800930 for changing address request. However, changing of shipping is only applicable if the order has not been shipped out.
No, currently we only ship within Malaysia (both West Msia and East Msia).
Yes. Together with the tracking number.
Kindly email us at firstname.lastname@example.org ﬁrst before shipping anything back to us, so that we can provide you with complete return instructions.
We usually use Poslaju as our main courier service.
Yes, You can select either Low Yat Plaza, Digital Mall and IOI City Mall(Putra Jaya) outlet for Self-Pickup.
We regret to inform that we are not able to provide All IT Rewards Card beneﬁts to online shoppers at the moment.